Lavanya says three substitutes were offered within a month for a post-operative attendant arrangement in Gurugram’s Golf Course Road area. Each had different hours and rates. The household had expected a single all-inclusive monthly quote, a named coordinator and written confirmation of duties.
The requirement and budget were discussed on January 3, 2019. A candidate profile was shared and an initial payment recorded on January 8. By January 9, Lavanya had reported a mismatch around the planned start. Lavanya escalated the issue on January 11, citing a booking invoice and WhatsApp export.
Lavanya says a coordinator proposed changing the plan and waiving one visit. Both sides later agreed to end the arrangement without a full refund, according to the account. The last status check was February 15.