THE FULL STORY
Abhilash Mohan says an aide arranged for weekend elder care in Vasant Kunj, Delhi, arrived without the identity documents the family had expected. The household had asked for an all-inclusive monthly quote, a named coordinator and duties confirmed in writing.
The family discussed its requirements and budget on July 9, 2021. A profile was shared and the first payment recorded on July 14. Mohan reported the document problem on July 15, escalated it with supporting records on July 17 and followed up on August 8.
Mohan says support opened an attendance ticket and requested the duty sheet. The service was cancelled and credit was received for the unused days.
Mohan cites a subscription invoice and a dated list of missed visits.
EXPLORE FURTHER