CUSTOMER EXPERIENCECook placement

Reddit commenter describes delays at the start of a subscription

u/Rude_Safety80 says they needed repeated follow-ups to begin the promised search and asked to cancel within four or five days of subscribing.

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In a Reddit comment, u/Rude_Safety80 says their experience was disappointing within four or five days of subscribing. They say a relationship manager persuaded them to pay and promised an early helper, but they had to follow up to get the search started.

The commenter says a replacement relationship manager focused on terms and conditions without addressing the concern. They asked to cancel and referred to company call recordings that they believed would confirm the timeline.

Correction, 20 October 2026: Details from an unrelated experience have been removed.

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