CUSTOMER EXPERIENCECook and household help

Abhilash Mohan reports three worker no-shows and a partial refund

Mohan says three assigned maids or cooks failed to appear, and disputes the refund and terms he received.

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Abhilash Mohan says three maids or cooks assigned through Broomees failed to show up. He says the company did not refund the full amount and deducted GST even though, in his account, no service was provided.

Mohan also says the fee and terms were not explained before payment despite his questions. He criticized the sales interaction in a comment on Ayush Aggarwal’s LinkedIn post.

Correction, 20 October 2026: Details from an unrelated experience have been removed.

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