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# Substitutions and refunds

Customer experiences about substitutions and refunds.

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Customer accountPost-operative attendant

### [Lavanya reports differing terms for attendant substitutions in Gurugram](/reviews/lavanya-attendant-substitutions/)

Lavanya says three post-operative attendant substitutions were offered within a month with different hours and rates. The arrangement ended without a full refund.

Customer: Lavanya[Read the story](/reviews/lavanya-attendant-substitutions/)

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