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# Duties and refunds

Customer experiences about duties and refunds.

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Customer accountSenior companion

### [Madhavi reports a dispute over senior-companion duties in Kolkata](/reviews/madhavi-senior-companion-duty-dispute/)

Madhavi says a senior companion declined duties listed in the booking summary. The unused portion of the plan was refunded after escalation.

Customer: Madhavi[Read the story](/reviews/madhavi-senior-companion-duty-dispute/)

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