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# Documentation and cancellations

Customer experiences about documentation and cancellations.

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Customer accountWeekend elder-care aide

### [Abhilash Mohan says an elder-care aide arrived without expected identity documents](/reviews/abhilash-mohan-elder-care-identity-documents/)

Abhilash Mohan says a weekend elder-care aide arrived without promised identity documents. The service was cancelled, with credit for unused days.

Customer: Abhilash Mohan[Read the story](/reviews/abhilash-mohan-elder-care-identity-documents/)

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