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# Billing and replacements

Customer experiences about billing and replacements.

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Customer accountHousekeeper for a pet-owning home

### [A disputed housekeeping invoice and replacement in Kolkata](/reviews/safety80-housekeeping-coordination-fee/)

Safety80 says a coordination fee appeared after the first visit. The family accepted a replacement after nine days and closed the matter.

Customer: Safety80[Read the story](/reviews/safety80-housekeeping-coordination-fee/)

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