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# Billing and refunds

Customer experiences about billing and refunds.

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Customer accountWeekend elder-care aide

### [Aakanksha Jain reports a disputed elder-care coordination fee in Jaipur](/reviews/aakanksha-jain-elder-care-coordination-fee/)

Jain says a coordination fee appeared after the first visit although it had not been mentioned on the call. The unused part of the plan was later refunded.

Customer: Aakanksha Jain[Read the story](/reviews/aakanksha-jain-elder-care-coordination-fee/)

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