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CUSTOMER EXPERIENCESenior companion

# Ramneek Kaur reports irregular senior-companion attendance in Chennai

Kaur says irregular attendance led the family to arrange emergency cover. The family cancelled and received credit for unused days.

**Experience shared by Ramneek Kaur**Published September 7, 2022

AT A GLANCE

**Service**  
Senior companion  
**Location**  
Chennai, Velachery  
**Incident date**  
September 7, 2022

ON THIS PAGE

[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Ramneek Kaur says attendance for a senior-companion arrangement in Chennai’s Velachery area was irregular, leaving the family to arrange emergency cover. The household had expected a confirmed start, a named coordinator and written duties before a move.

The requirement and budget were discussed on September 2, 2022. A profile was shared and an initial payment recorded on September 7. By September 8, Kaur had reported a mismatch around the planned start. Kaur escalated the issue on September 10 and cites a booking invoice and WhatsApp export.

Kaur says the escalation desk offered service credits instead of a refund. The family cancelled and received credit for unused days. The last check was October 3.

EXPLORE FURTHER

## Topics in this story.

[Attendance and cancellations ↗](/topics/attendance-and-cancellations/)

[Browse all stories ↗](/reviews/)

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