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CUSTOMER EXPERIENCEHousekeeper for a pet-owning home

# Purva Naidu reports conflicting housekeeping start dates in Pune

Naidu says different coordinators gave conflicting start dates for a housekeeper in a pet-owning home. A new shortlist was offered, but the issue remained unresolved.

**Experience shared by Purva Naidu**Published July 17, 2018

AT A GLANCE

**Service**  
Housekeeper for a pet-owning home  
**Location**  
Pune, Kalyani Nagar  
**Incident date**  
July 17, 2018

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[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Purva Naidu says different coordinators gave conflicting start dates for a housekeeper in a pet-owning home in Pune’s Kalyani Nagar area. The household expected a named coordinator and written confirmation of duties.

The requirement and budget were discussed on July 12, 2018. A profile was shared and an initial payment recorded on July 17. By July 18, Naidu had reported a mismatch around the planned start. Naidu escalated the concern on July 20 and cites a booking invoice and WhatsApp export.

Naidu says the company reported removing the worker from its active roster and offered a fresh shortlist. Naidu declined further profiles. At the August 1 check, the matter remained unresolved.

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