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CUSTOMER EXPERIENCEPost-operative attendant

# Nikita Parasher reports an attendant profile mismatch in Kolkata

Parasher says an attendant candidate lacked experience with the care routine described in the profile. A fresh shortlist was offered, but the matter remained unresolved.

**Experience shared by Nikita Parasher**Published May 11, 2023

AT A GLANCE

**Service**  
Post-operative attendant  
**Location**  
Kolkata, New Town  
**Incident date**  
May 11, 2023

ON THIS PAGE

[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Nikita Parasher says a proposed post-operative attendant in Kolkata’s New Town area did not have experience with the care routine described in the candidate profile. The household had expected a written leave and substitution policy, a named coordinator and written confirmation of duties.

The requirement and budget were discussed on May 6, 2023. A profile was shared and an initial payment recorded on May 11. By May 12, Parasher had reported the profile mismatch around the planned start. Parasher escalated the matter on May 14 and cites a booking invoice and WhatsApp export.

Parasher says the company reported removing the worker from its active roster and offered another shortlist. Parasher declined further profiles. At the June 6 check, the issue remained unresolved.

EXPLORE FURTHER

## Topics in this story.

[Service mismatch ↗](/topics/service-mismatch/)

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