[Home](/)/[Reviews](/reviews/)/Kundan Kumar Sah reports a dispute over day-nanny duties in Mumbai

CUSTOMER EXPERIENCEDay nanny

# Kundan Kumar Sah reports a dispute over day-nanny duties in Mumbai

Kundan Kumar Sah says an assigned day nanny declined duties in the booking summary. The family accepted a replacement after nine days and closed the matter.

**Experience shared by Kundan Kumar Sah**Published June 8, 2025

AT A GLANCE

**Service**  
Day nanny  
**Location**  
Mumbai, Powai  
**Incident date**  
June 8, 2025

ON THIS PAGE

[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Kundan Kumar Sah says a day nanny assigned to the household in Powai, Mumbai, refused several duties in the booking summary. The family had asked for a named coordinator and written confirmation of the work.

The requirement and budget were discussed on June 3, 2025. A candidate profile was shared and the first payment recorded on June 8. Sah reported the problem on June 9 and escalated it with supporting records on June 11. Sah followed up on July 8.

Sah says the billing desk promised to review the invoice and respond within 48 hours. The family accepted a replacement after nine days and closed the matter.

Sah cites a booking invoice and a WhatsApp export.

EXPLORE FURTHER

## Topics in this story.

[Duties and replacements ↗](/topics/duties-and-replacements/)

[Browse all stories ↗](/reviews/)

KEEP READING

## Other stories.

Customer accountSenior companion

### [Anjali Nair D reports a dispute over senior-companion duties in Mumbai](/reviews/anjali-nair-d-senior-companion-duty-dispute/)

Anjali Nair D says a senior companion refused duties in the booking summary. The family accepted a replacement after nine days and closed the matter.

Customer: Anjali Nair D[Read the story](/reviews/anjali-nair-d-senior-companion-duty-dispute/)

Customer accountWeekend elder-care aide

### [Aakanksha Jain reports a disputed elder-care coordination fee in Jaipur](/reviews/aakanksha-jain-elder-care-coordination-fee/)

Jain says a coordination fee appeared after the first visit although it had not been mentioned on the call. The unused part of the plan was later refunded.

Customer: Aakanksha Jain[Read the story](/reviews/aakanksha-jain-elder-care-coordination-fee/)

Customer accountWeekend elder-care aide

### [Abhilash Mohan says an elder-care aide arrived without expected identity documents](/reviews/abhilash-mohan-elder-care-identity-documents/)

Abhilash Mohan says a weekend elder-care aide arrived without promised identity documents. The service was cancelled, with credit for unused days.

Customer: Abhilash Mohan[Read the story](/reviews/abhilash-mohan-elder-care-identity-documents/)

Customer accountDriver and errands service

### [Ayush Aggarwal reports conflicting driver-service start dates in Pune](/reviews/ayush-aggarwal-driver-start-dates/)

Aggarwal says different coordinators gave conflicting start dates for driver and errands service. A new shortlist was offered, but the matter remained unresolved.

Customer: Ayush Aggarwal[Read the story](/reviews/ayush-aggarwal-driver-start-dates/)
