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CUSTOMER EXPERIENCEHousehold help

# Khushboo Malhotra reports recurring maid reliability problems

Malhotra reports three instances of maid-reliability problems during a three-month subscription costing ₹8,000.

**Experience shared by Khushboo Malhotra**Published October 20, 2026

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**Story updated**  
October 20, 2026

[Khushboo Malhotra's LinkedIn post ↗](https://www.linkedin.com/posts/khushboo-malhotra-97483a168_i-rarely-write-negative-reviews-but-after-activity-7490997781235601408-OEHb)

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THE FULL STORY

Khushboo Malhotra says she paid ₹8,000 for a three-month Broomees subscription and encountered the same reliability problem three times with assigned maids. She described the workers as unprofessional and unreliable.

Malhotra reported recurring demands and last-minute conditions, including two meals a day and continuous air conditioning. She also described early departures and repeated excuses. She said she spent time managing these problems despite paying for the subscription and called for better worker screening, training and customer support.

_Correction, 20 October 2026: Details from an unrelated experience have been removed._

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