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CUSTOMER EXPERIENCEDriver and errands service

# Ayush Aggarwal reports conflicting driver-service start dates in Pune

Aggarwal says different coordinators gave conflicting start dates for driver and errands service. A new shortlist was offered, but the matter remained unresolved.

**Experience shared by Ayush Aggarwal**Published July 7, 2021

AT A GLANCE

**Service**  
Driver and errands service  
**Location**  
Pune, Kalyani Nagar  
**Incident date**  
July 7, 2021

ON THIS PAGE

[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Ayush Aggarwal says a driver and errands service in Pune’s Kalyani Nagar area did not start as expected before the household moved homes. The family wanted a confirmed start, a named coordinator and written duties. Instead, Aggarwal says messages came from different coordinators with conflicting start dates.

The requirement and budget were discussed on July 2, 2021. A candidate profile was shared and an initial payment recorded on July 7. By July 8, Aggarwal had reported a mismatch around the planned start. Aggarwal escalated the mismatch on July 10, citing a profile PDF, onboarding email and two follow-up messages.

Aggarwal says the company reported removing the worker from its active roster and offered a fresh shortlist. Aggarwal declined further profiles. At the August 11 check, the matter was still unresolved.

EXPLORE FURTHER

## Topics in this story.

[Coordination ↗](/topics/coordination/)

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