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CUSTOMER EXPERIENCEHousehold-help plan

# Avi Bhutani reports a missed household-help follow-up in Noida

Bhutani says a scheduled household-help follow-up did not happen, and the matter remained open at the last check.

**Experience shared by Avi Bhutani**Published January 7, 2021

AT A GLANCE

**Service**  
Household-help plan  
**Location**  
Noida  
**Incident date**  
January 7, 2021

ON THIS PAGE

[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Avi Bhutani says a scheduled follow-up for a household-help plan in Noida did not happen. The household expected a confirmed placement and a named coordinator.

The requirement was recorded on January 4, 2021. A service window was shared on January 6, but Bhutani logged a concern on January 7 and requested a further support follow-up on January 9. Bhutani cites a booking record and message log in support of the account.

Bhutani says the matter was queued for review. The follow-up remained open at the last check.

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## Topics in this story.

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