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Avi Bhutani says a scheduled follow-up for a household-help plan in Noida did not happen. The household expected a confirmed placement and a named coordinator.
The requirement was recorded on January 4, 2021. A service window was shared on January 6, but Bhutani logged a concern on January 7 and requested a further support follow-up on January 9. Bhutani cites a booking record and message log in support of the account.
Bhutani says the matter was queued for review. The follow-up remained open at the last check.
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